The Maryam Ke Dastak App is Punjab’s most revolutionary digital governance initiative , a PITB-powered mobile and web platform that delivers 70+ government services directly to your doorstep without a single visit to any Kachehri, NADRA office, or government department. Launched by Chief Minister Maryam Nawaz Sharif in mid-2024, the app is now operational in 40 Districts of Punjab , including Lahore, Rawalpindi, Multan, Faisalabad, Sialkot, and Gujranwala , with 400,000+ service requests completed and 150,000+ app downloads.
The 2026 update brings a landmark new feature: “Talk to CM” , where citizens can share ideas and feedback directly with the Chief Minister through the app. Whether you are a citizen who needs a birth certificate delivered home or an unemployed youth looking to earn Rs. 30,000–80,000/month as a Dastak Facilitator , this complete guide tells you everything about the app, its 70+ services, the service fee structure, security features, and how to join the gig economy revolution it has created.
Maryam Ke Dastak App 2026 – Quick Reference
| Detail | Information |
| Official App Name | Maryam Ki Dastak / Dastak – Doorstep Services |
| Official Web Portal | dastak.punjab.gov.pk |
| Punjab Government Page | punjab.gov.pk/maryam-ke-dastak |
| PITB Official Page | pitb.gov.pk/dastak |
| Developed By | Punjab Information Technology Board (PITB) |
| Launched By | CM Punjab Maryam Nawaz Sharif |
| Launch Date | June 2024 (Pilot Phase) |
| Current Phase | Operational , Rapidly Expanding |
| Districts Active | 40 Districts (up from 22 → 32 → 40) |
| Total Services | 70+ Government Services |
| Service Requests Completed | 400,000+ |
| App Downloads | 150,000+ |
| Helpline | 1202 (Toll-Free) |
| Service Fee | Government fee + Rs. 200–1,200 service charge |
| Payment Methods | JazzCash, Easypaisa, IBFT, COD, PSID |
| Android App | Google Play Store , search “Dastak” by PITB |
| iOS App | Apple App Store , “Dastak – Doorstep Services” |
| Facilitator Earning | Rs. 30,000 – Rs. 80,000/month (commission-based) |
| Jobs Created | 70,000 youth employment opportunities |
What Is the Maryam Ke Dastak App? – The Concept
For decades, the citizens of Punjab faced significant hurdles when trying to obtain basic government documents. From standing in long queues under the scorching sun to dealing with complicated paperwork and “agent mafias,” the process was exhausting.
The Maryam Ke Dastak App was introduced to eliminate these pain points. It is a “Doorstep Service Delivery” model where the government comes to you , rather than you going to the government.
The model works in a beautifully simple way:
| Step | Who Acts | What Happens |
| Step 1 | Citizen | Opens app → Selects service → Books date and time |
| Step 2 | System | Assigns nearest verified Dastak Facilitator |
| Step 3 | Facilitator | Visits your home at booked time with official tablet |
| Step 4 | Facilitator | Collects documents, takes biometrics, processes application |
| Step 5 | Government | Processes the official application in backend |
| Step 6 | Facilitator | Returns final document/certificate to your doorstep |
| Step 7 | Citizen | Rates the service and pays via preferred payment method |
70+ Government Services Available – Complete Categories
Through Dastak, citizens can request various public services by multiple departments directly at their doorstep, on their desired schedule. Here is the complete breakdown of all major services available in 2026:
Certificates & Identity Documents
| Service | Department | Notes |
| New Domicile Application | DC Office | No Kachehri visit required |
| Birth Certificate | NADRA / CRVS | Home registration for newborns |
| Death Certificate | NADRA / CRVS | Same-day processing available |
| Marriage Certificate (Nikah Nama) | UC / NADRA | Digital registration |
| Divorce Certificate | DC Office | Full document processing |
| Character Certificate (Police) | Police Department | Essential for jobs and visas |
| Police Verification | Punjab Police | Employment and travel |
Tax & Financial Services
| Service | Department | Notes |
| Property Tax Payment | Excise | Bill + payment at home |
| Token Tax Payment | Excise | Vehicle token from home |
| e-Stamping | Punjab Revenue | Legal documents, contracts |
Vehicle & Transport
| Service | Department | Notes |
| New Vehicle Registration | Excise | Motorcycle and car |
| Transfer of Vehicle Ownership | Excise | Full ownership transfer |
| Learner Driving License | Traffic Police | Apply for new LTV/motorcycle permit |
Utility & Business
| Service | Department | Notes |
| WASA Connection Application | WASA | Water and sewage services |
| Business Registration | One-Window | SME facilitation |
| SECP Company Registration | SECP Pakistan | Startup registration support |
Welfare & Government Programs
| Service | Department | Notes |
| Ehsaas/BISP Status Check | BISP/HED | Welfare program registration assistance |
| Education Scholarship Queries | HED Punjab | School and college scholarship guidance |
| Health Card Enrollment | Punjab Health | Sehat Sahulat facilitation |
New Features 2026 – What’s Changed and What’s Coming
The 2026 version of the Maryam Ke Dastak App is significantly more powerful than the original 2024 pilot. Here are all new features , several of which have been completely missed by competitors:
Feature 1 – “Talk to CM” (Landmark New Feature)
Now people of Punjab can share any ideas or feedback directly with CM Punjab. This is a historic governance feature , giving every Punjabi citizen a direct communication channel to the Chief Minister’s office through the app. Citizens can submit ideas, suggest improvements, report problems, and track if their feedback was acted upon , all within the app.
Feature 2 – Real-Time Order Tracking
Every service request comes with a unique tracking ID, allowing users to monitor their application’s progress in real time. Citizens can monitor progress from “Facilitator Assigned” to “Document Processing” to “Document Ready for Delivery” , all through push notifications.
Feature 3 – Two-Way Rating & Accountability System
Citizens rate Dastak Representatives after every service. If a facilitator misbehaves, you can report them instantly. This creates accountability that no traditional government office model offers.
Feature 4 – iOS App (Under Development)
An iOS version is under development and will launch soon with even more features to enhance user experience. Currently Android users have full access via Google Play. iPhone users can access the web portal at dastak.punjab.gov.pk.
Feature 5 – District Expansion to 40+ Districts
The app coverage has expanded from 22 districts in the pilot phase to 32 districts, then to the current 40 districts in 2026 , covering virtually all major population centers of Punjab. Full 36-district coverage is expected by end-2026.
Feature 6 – Multiple Payment Methods
Multiple payment options, IBFT, JazzCash, EasyPaisa, COD & PSID are now available, making payment completely cashless and convenient for every demographic.
Feature 7 – Senior & Disabled Citizen Priority
The app specifically prioritizes citizens who cannot physically visit offices. Improved accessibility and convenience for citizens, especially those who are physically disadvantaged, reducing the need for them to travel to government offices, saving time and effort.
Service Fee Structure – How Much Does Dastak Cost?
Many people assume this service is expensive. The reality is different:
| Fee Component | Amount | Notes |
| Government Official Fee | Varies by service | Same as if you went to the office yourself |
| Dastak Service Charge | Rs. 200 – Rs. 1,200 | Covers facilitator travel, time, and document processing |
| Delivery / Courier | Included in service charge | Final document delivered to your home |
| Total Extra vs Self-Visit | Rs. 200 – Rs. 1,200 | You save travel cost + working time |
You pay the actual government fee for the document plus a nominal service fee (usually around Rs. 200-500) to cover the facilitator’s travel and processing.
Cost-Benefit Analysis:
| Factor | Visiting Office Yourself | Using Maryam Ke Dastak |
| Travel Cost (Lahore) | Rs. 200–600 (Uber/rickshaw) | Rs. 0 |
| Working Time Lost | 4–8 hours (full day) | Rs. 0 (you work, facilitator works) |
| Office Waiting Time | 2–4 hours queue | Rs. 0 |
| Agent Mafia Risk | High | Rs. 0 , trained PITB facilitators only |
| Dastak Service Charge | Rs. 0 | Rs. 200–1,200 |
| Net Benefit | , | Rs. 200–1,200 service charge saves Rs. 600–2,000+ in real costs |
Security & Data Protection – How PITB Keeps You Safe
One of the biggest concerns citizens have about sharing sensitive documents with a stranger at their door. Here is how PITB has addressed every concern:
Punjab Information Technology Board (PITB) has integrated advanced security features into the Maryam Application: OTP Verification: Every transaction and visit is validated by an OTP sent to the citizen’s registered mobile. Two-Way Rating: If a facilitator misbehaves, you can report them instantly.
Complete security architecture:
| Security Feature | How It Protects You |
| Police Verification | All facilitators screened by Punjab Police before hiring |
| OTP Verification | Every visit requires OTP confirmation from the citizen |
| Digital Facilitator ID | You receive the facilitator’s photo and ID on your phone before they arrive |
| Live Tracking | Track facilitator location in real-time as they approach your home |
| Zero Data Collection | App Store confirms: “The developer does not collect any data from this app” |
| PITB Server Security | Government-grade data encryption for all document processing |
| Two-Way Rating | Instant complaint mechanism if any service is unsatisfactory |
Only download the official app from the government’s link. Never share your password with anyone, including the facilitator.
Become a Dastak Facilitator – Earn Rs. 30,000 to Rs. 80,000/Month
The Maryam Ke Dastak App is not just a service platform , it is the most accessible income opportunity for unemployed youth in Punjab right now. Maryam Nawaz announced that the app will create 70,000 job opportunities for youth.
If you are unemployed or a student looking for part-time income, this is the best gig economy job in Punjab. What is the Job? You will be like a “Government Rider”. When a citizen books a service, you go to their house, collect documents/fingerprints using a provided tablet, and submit them. You get a Commission on every single service request. Average Income: Active facilitators are earning between Rs. 30,000 to Rs. 80,000 per month.
Facilitator Eligibility Requirements
| Requirement | Details |
| Age | 18 years or above |
| Education | Minimum Intermediate (FA / FSc) |
| Smartphone | Android smartphone required (government provides tablet for field work) |
| Transport | Motorbike mandatory for male facilitators |
| Female Facilitators | Can apply with Scooty or Car as transport |
| Record | Clean criminal record , police verification mandatory |
| Training | Government provides free training before deployment |
How to Register as a Dastak Facilitator
- Download “Dastak Facilitator App” from Google Play Store or Apple App Store (separate from the citizen app)
- Open app → Click “Sign Up”
- Complete registration form , enter CNIC, education, phone number, district
- Upload documents , CNIC front/back + passport photo + Police Character Certificate
- Submit form for review
- Police verification , PITB verifies your background
- Training , attend online or in-person training session
- Go live , start receiving citizen service requests in your area
Facilitator Earning Model
| Activity | Earning Per Service |
| Standard Document Service | Commission per successful delivery |
| Vehicle Registration | Higher commission (complex service) |
| Tax Payment | Commission per transaction |
| Monthly High Performer | Bonus + eligibility for CM Bike Scheme support |
| Active Full-Time | Rs. 50,000–80,000/month |
| Part-Time (Students) | Rs. 15,000–30,000/month |
Bonus: Top performers may be eligible for the “Maryam Nawaz Car/Bike Scheme” for mobility support. This makes the Dastak facilitator role one of the most rewarding entry-level positions available in Punjab’s gig economy right now.
How to Download and Use the Maryam Ke Dastak App – Step by Step
For Citizens (Service Users):
- Download the “Dastak – Doorstep Services” app from Google Play Store (search: “Dastak PITB”)
- Register using your CNIC number and mobile phone details
- Login with your newly created credentials
- Select service from the 70+ options on the home screen
- Book appointment , choose your preferred date, time, and home address
- Confirm via OTP , verify your booking through SMS code
- Receive notification , facilitator assigned with their name and photo
- Track live , see facilitator approaching on in-app map
- Avail service , facilitator completes paperwork at your home
- Pay and rate , pay via JazzCash/Easypaisa/IBFT and rate the experience
Web Alternative: Access all services at dastak.punjab.gov.pk without downloading the app , ideal for desktop users.
Helpline Alternative: Call 1202 to book any service over the phone without using the app at all.
Districts Where Maryam Ke Dastak Is Active (2026)
The service has expanded from 22 to 40 districts since its launch. Here are the confirmed active districts:
| Region | Districts |
| Lahore Division | Lahore, Sheikhupura, Nankana Sahib, Kasur |
| Rawalpindi Division | Rawalpindi, Jhelum, Chakwal, Attock |
| Faisalabad Division | Faisalabad, Jhang, Toba Tek Singh, Chiniot |
| Multan Division | Multan, Khanewal, Lodhran, Vehari |
| Gujranwala Division | Gujranwala, Sialkot, Gujrat, Narowal |
| Sargodha Division | Sargodha, Bhakkar, Khushab, Mianwali |
| Remaining Districts | Bahawalpur, Rahim Yar Khan, DG Khan, and more |
Full province coverage across all 36 districts is expected by end-2026.
Impact & Achievement – What Maryam Ke Dastak Has Delivered
Since its June 2024 launch, the program has achieved remarkable milestones:
| Milestone | Achievement |
| Total service requests completed | 400,000+ |
| App downloads | 150,000+ |
| Active districts | 40 out of 36 (expansion phase) |
| Services available | 70+ (up from original 10 in pilot) |
| Job opportunities created | 70,000 announced by CM Maryam Nawaz |
| Facilitator income range | Rs. 30,000 – Rs. 80,000/month |
| Helpline (1202) calls | Thousands of daily inquiries handled |
| Districts originally launched in | Lahore (1 city) |
| Time to expand to 40 districts | Under 18 months |
Frequently Asked Questions (FAQs)
Q: What is the Maryam Ke Dastak App and who manages it? The Maryam Ke Dastak App is a doorstep government service delivery app launched by CM Punjab Maryam Nawaz Sharif and developed by the Punjab Information Technology Board (PITB). It allows Punjab citizens to access 70+ government services at home without visiting any office, through a trained government-verified facilitator who visits your home at your scheduled time.
Q: What is the service fee for using Maryam Ke Dastak? You pay the official government fee for your document plus a nominal service charge of approximately Rs. 200–1,200 depending on the service. This service charge covers the facilitator’s travel, processing time, and final document delivery to your home. Multiple payment options are available: JazzCash, Easypaisa, IBFT, Cash on Delivery (COD), and PSID.
Q: Is the Maryam Ke Dastak App safe to use? Yes. All facilitators undergo strict police verification. Every visit is confirmed by OTP sent to your registered mobile. You receive the facilitator’s photo and digital ID before they arrive. The Apple App Store confirms the developer does not collect any personal data from the app. The app is fully managed by PITB , a government body under Punjab.
Q: What is the new “Talk to CM” feature in the 2026 update? The “Talk to CM” feature is the most significant new addition in 2026 , it allows every Punjab citizen to share ideas, suggestions, complaints, and feedback directly with Chief Minister Maryam Nawaz Sharif through the app. Citizens can also track the status of their submitted feedback.
Q: How can I become a Dastak Facilitator and earn money? Download the “Dastak Facilitator App” from Google Play Store or App Store, register with your CNIC, upload a police character certificate, attend the required training, and start earning commission on every service you complete. Active facilitators earn Rs. 30,000–80,000/month. You need to be 18+, have completed Intermediate education, and own a motorbike (men) or scooty/car (women).
Q: Is the app available on iPhone (iOS)? An iOS version is currently under development. Android users can download the full-featured app from Google Play Store. iPhone users can access all services through the web portal at dastak.punjab.gov.pk or by calling the 1202 helpline.
Q: Which districts in Punjab have the Dastak service? The service is currently active in 40 districts of Punjab, including Lahore, Rawalpindi, Faisalabad, Multan, Sialkot, and Gujranwala. Full coverage of all 36 official Punjab districts is expected by end-2026.
Q: Can I get BISP/Ehsaas services through Maryam Ke Dastak? Yes. The app provides guidance and facilitation for welfare program enrollment including Ehsaas/BISP status queries, Health Card enrollment, and education scholarship applications , bringing social protection access directly to your doorstep.
Final Thoughts
The Maryam Ke Dastak App is not just a mobile application , it is a fundamental transformation in how Pakistan’s most populous province delivers public services. With 400,000+ completed requests, 70+ services, 40 active districts, a “Talk to CM” direct feedback channel, and 70,000 youth employment opportunities, this platform has already redefined the citizen-government relationship in Punjab. Whether you are an elderly citizen who cannot travel to Kachehri, a busy professional who cannot afford a full workday at a government office, or a young unemployed graduate seeking income , the Dastak App works for you. Download it today, book your first service, and experience what smart governance truly means.
Official Resources:
- Web Portal: dastak.punjab.gov.pk
- Punjab Government Info: punjab.gov.pk/maryam-ke-dastak
- PITB Official: pitb.gov.pk/dastak
- Helpline: 1202 (Toll-Free)
- Android App: Search “Dastak” by PITB on Google Play
- iOS App: “Dastak – Doorstep Services” on Apple App Store
